Manor Court Surgery5 Manor Court AvenueNuneatonWarwickshire, CV11 5HXTel: 024 7638 1999
OPEN SURGERY CLINICS:
We hold an Open Surgery every Monday morning from 09:00am until 10:20am.
From 01/09/2017 we are trialling an Open Surgery every Friday morning from 08:15am until 10:00am. Please note this is for a trial period only and may be subject to change.
Please note we DO NOT take prescription requests over the telephone. If you wish to order your medication please bring your request form into the Surgery or speak to your local Pharmacy.
Patients have now been allocated an accountable GP, patients can obtain the name of their accountable GP by contacting the practice or by asking at your next appointments with either the Doctor or Nurse. This does not affect your choice of GP in the practice when attending appointments.
Our nurses offer clinics and reviews including the following:
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required. There is further information about countries and vaccinations required on the links below
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
From 1 April 2016, it is a contractual requirement for the practice to offer online access to all detailed information, i.e. information that is held in a coded form within the patient's electronic medical record. We currently offer online appointments, prescriptions and access to the patient summary.
Any patient aged 16 or over can apply for access. You will be required to fill out an application form which can be obtained from Reception. You will need to provide two forms of I.D; one that proves your address and a driving licence/passport.
We aim to activate your account within 28 days of receiving your application. This is a guide only and in some cases may take longer.
The practice may not be able to offer online access due to a number of reasons, such as concerns that it could cause harm to physical or mental health or where there is reference to third parties. The practice has the right to remove online access to services for anyone that doesn't use them responsibly.
There are two levels of access that we offer to patients:
Please let Reception know which services you wish to use.
Access for children
It is current practice policy that children between the age of 11 and 16 will not be granted access to their detailed coded record. The practice deems it in the child's best interests as the child may not be able to maintain confidentiality of their record at home between those ages (i.e. being in a position to refuse their parent access to their record when the parent has the password e.g. around contraception etc.)
Children under the age of 11 may be granted access to their online record with their parent giving consent and keeping the password. Once the child reaches their 11th birthday their account will be disconnected as stated above. They can reapply when they reach their 16th birthday.
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