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Manor Court Surgery5 Manor Court AvenueNuneatonWarwickshire, CV11 5HXTel: 024 7638 1999
WE APPRECIATE THAT OUR PHONE LINES ARE BUSY BUT PLEASE DO NOT EMAIL US WITH CLINICAL MATTERS. YOU MUST PHONE THE SURGERY IF YOU REQUIRE ATTENTION FROM A CLINICIAN. THANK YOU
Please note we DO NOT take prescription requests over the telephone. If you wish to order your medication please order online or contact the POD on 02476 246025
Our nurses offer clinics and reviews including the following:
To help us offer the appropriate advice, please fill out the travel questionnaire below before coming to see the nurse. If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements
If you do need to see the Nurse it is important that you make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
There is further information about countries and vaccinations required on the links below
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
From 1 April 2016, it is a contractual requirement for the practice to offer online access to all detailed information, i.e. information that is held in a coded form within the patient's electronic medical record. We currently offer online appointments, prescriptions and access to the patient summary.
Any patient aged 16 or over can apply for access. You will be required to fill out an application form which can be obtained from Reception. You will need to provide two forms of I.D; one that proves your address and a driving licence/passport.
We aim to activate your account within 28 days of receiving your application. This is a guide only and in some cases may take longer.
The practice may not be able to offer online access due to a number of reasons, such as concerns that it could cause harm to physical or mental health or where there is reference to third parties. The practice has the right to remove online access to services for anyone that doesn't use them responsibly.
There are two levels of access that we offer to patients:
Please let Reception know which services you wish to use.
Access for children
It is current practice policy that children between the age of 11 and 16 will not be granted access to their detailed coded record. The practice deems it in the child's best interests as the child may not be able to maintain confidentiality of their record at home between those ages (i.e. being in a position to refuse their parent access to their record when the parent has the password e.g. around contraception etc.)
Children under the age of 11 may be granted access to their online record with their parent giving consent and keeping the password. Once the child reaches their 11th birthday their account will be disconnected as stated above. They can reapply when they reach their 16th birthday.
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